Fractional Operations Support

Structure, systems, and support for growing teams.

You’ve got a solid business. The demand is there. But behind the scenes? Things are getting messy.

Your team is stretched thin. You’re spending too much time managing, following up, re-doing work. And what worked six months ago isn’t working now.

That’s where I come in.

What I Do

I work with small but growing teams to clean up the backend of the business so things run smoother, clients are happier, and the whole team can focus on doing great work (not just keeping up).

Fractional Operations Manager

Your right hand for all things ops.

If you’re not ready for a full-time hire, but need someone who can think big picture and handle the details, this is for you.

I step into your business as a strategic partner to:

  • Untangle what’s not working behind the scenes

  • Build systems and workflows your team will actually use

  • Create clarity around roles, responsibilities, and priorities

  • Set up project management tools (like Notion, Asana, etc.) to support how your team actually works

  • Take the pressure off you as the default problem-solver

Ideal if…

You’ve grown fast, feel like you’re running in circles, or want to scale without burning out.

Systems & SOPs

Build it once. Use it every day.

You don’t need complicated systems. You need something that’s clear, repeatable, and saves your team time. I’ll help you build or clean up the internal tools and processes that make your day-to-day easier.

This might include:

  • Setting up or reorganizing your project management tool

  • Creating SOPs and internal docs so nothing lives only in someone’s head

  • Simplifying processes for employees and clients

  • Making sure the how of your business is documented and easy to follow

Ideal if…

You’re tired of starting from scratch every time and want your team to run more independently.

Ops Audit & Roadmap

Know what’s broken and what to do about it.

If you’re not ready to bring someone in longer term, this is a great starting point. I’ll take a look at what’s happening across your tools, team, and systems, and give you a clear plan of attack.

You’ll get:

  • A fresh set of eyes on what’s working (and what’s not)

  • Specific recommendations, in plain language

  • Quick wins you can implement now

  • Longer-term ideas to set you up for scale

Ideal if…

Things feel messy, but you’re not sure where to start.

The Five Hour Fix

Your ops trial run, done right.

If you’re unsure how operations support could actually help your business, this gives you a clear, hands-on answer. The Five Hour Fix is specially-priced, focused way to experience the impact of working with a Fractional Operations Manager, no strings attached.

I step into your business for 5 hours to:

  • Solve one specific ops problem that’s slowing you down

  • Streamline or automate a workflow to save you time

  • Create a system or resource your team can start using right away

Ideal if…

You’re curious what fractional operations support really looks like, but you’re nervous to start a full retainer.

Industries I’ve Worked With

Digital Marketing

Men’s Style

YouTube Content Creation

Internet Connectivity

HVAC

Solar Panel Installation

Pet Boarding & Daycare

Photography

Mental Health

… and more!

“Rebecca is an advisor and trusted collaborator, with a really great understanding of our business needs.”

— Halley K., CEO